South Norfolk advice services

Working together to provide advice in your community

Other issuesYour questions answered

Covering the following subjects:
Consumer    Discrimination    Education    Government    Health   
Immigration    Legal    Pensions    Tax    Travel       

For problems including: faulty goods, poor service and second-hand cars, and complaints about builders:

  • Telephone the Citizens Advice Consumer Helpline on 03454 04 05 06.
    (Monday to Friday 9.00am to 5.00pm)
  •  Adviceguide - factsheets available from Citizens Advice.

For help finding local traders and details of the services they provide. The scheme covers a wide range of businesses including builders, gardeners, appliance repairer, electricians and personal care services in Norfolk:

  •  Trusted Trader - online directory service from Norfolk County Council Trading Standards based customer recommendations and traders meeting strict conditions.

For help when you are being discriminated against:


For advice on bullying, exclusion and access to schools:


To find out about local and central government services, or to contact your local representatives:


For help and advice about health services:


In common with most Citizens Advice bureaux, Diss, Thetford & District CAB is only legally allowed to provide very basic levels of immigration advice:


Look here if you need help:


For help and advice:


Diss, Thetford & District Citizens Advice cannot provide detailed tax advice.  Further advice is available from:


For information and help with:

  • ABTA - complaints about package travel companies
  • ATOL - complaints about travel companies
  • Civil Aviation Authority - complaints about airlines
  • DVLA - for issues with driving licences and car registration
  • Driving Law - for information about driving offences
  • Parking Fines - information on what to do about parking tickets
  • Adviceguide - information from Citizens Advice
Other issues

Different question? Click 'Adviceguide':

Adviceguide -  Benefits

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